MANAGEMENT AND LEADERSHIP COURSES
You or your team can take up these courses in a one-to-one setting or as tailored group leadership training programs. The courses teach leadership techniques and provide your team leaders with the tools they need to build effective and stronger teams.
Find a course for your team.
COACHING AND HOW TO BE AN EFFECTIVE LEADER
COURSE DESCRIPTION
The benefits of coaching are now well recognised in the workplace. Coaching enables people to take personal responsibility and achieve better outcomes with less stress. This training course is aimed at those who are interested in coaching and managers who have responsibility for developing and supporting staff.
COURSE OUTLINE
Definition and basic philosophy of coaching
‘Give a man a fish - he eats for a day.
Teach a man to fish - he eats for a lifetime.
Active listening - Do you listen to respond or listen to hear?
Introductions to Coaching models, GROW model and Comfort and Stretch and Panic Zone
Understand the barriers to peak performance and how to deal with them.
How to facilitate coaching conversations.
Apply coaching to your Leadership approach.
Develop potential through coaching.
EMOTIONAL INTELLIGENCE AND HOW TO SUCCESSFULLY INFLUENCE OTHERS
COURSE DESCRIPTION
This course explores the key components of Emotional Intelligence (otherwise known as EI) and how they can be used to greatest effect in professional and personal relationships. We will reflect on Daniel Goleman’s argument that ‘our emotions play a major role in thought, decision making and individual success’.
This course will enhance your understanding of how emotions shape who we are, how we relate to others and how to improve relationships. Participants will leave with tools that shine a light on what EI is and how to use it to greatest effect.
There is a strong view that managers and leaders need to have technical skills. However, they also need personal qualities such as empathy, adaptability, influence and self-awareness.
COURSE OUTLINE
Definition and basic philosophy of Emotional Intelligence
Emotional Intelligence vs IQ
The five key components of Emotional Intelligence
Explore how to hold emotions within personal and professional relationships
Emotional Intelligence within the workplace
Empathy & relationships for improved communications
Managing your own emotions to positive outcomes
Learn how emotions help you to connect, influence and manage your people and teams. Discover how to recognise emotions in others, responding to those emotions in order to inspire high performance.
MANAGING POSITIVE MENTAL HEALTH AND WELLBEING
COURSE DESCRIPTION
The Psychological impact of remote and lone working conditions can be potentially severe. This training course is aimed at those who are interested in managing their own and others’ mental health and wellbeing at this time of adapted working patterns and structures.
This training course will be especially beneficial for leaders and managers who have responsibility for developing and supporting staff.
This course will explore the potential risks of working in isolation, how lone working can impact your mental health, and consider techniques and strategies to enhance and protect your wellbeing as you work from home.
COURSE OUTLINE
Explore the concepts of Mental Health and Wellbeing
Examine how the brain functions and general Psychology
Identify the symptoms and signs of poor mental health
The potential risks and impacts that working in isolation can have upon us
Knowing yourself and adapting your working patterns
Consider what are good working practices for lone working –
Physical
psychological/mental state
approach to working patterns
Learn coping strategies and tools to clarify perspective and elevate mood.
Mental Health and colleagues - Supporting vs Diagnosing
HOW TO SUCCESSFULLY MANAGE YOUR PEOPLE AND TEAMS REMOTELY
COURSE DESCRIPTION
One of the impacts of the recent coronavirus pandemic is the significant change in our working patterns and locations. Many people are working from home, in isolated locations, for the very first time. This training course is aimed at anyone who is interested in how they adapt their management and leadership approach to these unusual and challenging times. This training course will be especially beneficial for leaders and managers who have responsibility for developing and supporting staff.
This course will explore the potential risks of managing from a distance, how to effectively respond to your people as they work in isolation and explore how to hold honest and open communication with your people.
COURSE OUTLINE
Leadership and Management
Working remotely is different to managing remotely
The potential risks and impacts that working in isolation can have upon you and your people
Know yourself and them so working patterns can be adapted
Whilst the cat’s away, the mice will play…
How do you ensure your people remain seen, heard and valued
Too much or too little?
Teams/google meets/Zoom expectations, etiquette, and fatigue
Trust - a successful management style for distance
Whilst no contact – you must remain connected
To enquire about these courses or to discuss a particular burning issue in your business that I can help with contact me today.
SAM BISHOP SERVICES
Working with me, you and your teams will enjoy the benefits of my experience and business know-how
My approach to business success
Grab yourself a coffee.
Sit back, and experience a flavour of my approach to business management issues.
Establish the rules of engagement
Is pressure pushing you forward or holding you back?
You need 2 layers of motivation
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